Privacy Policy

IGP GROUP LTD, trading as iGP ("iGP", "we", "us" or "our"), is committed to protecting personal information and respecting the privacy of individuals whose information we handle.

This Privacy Policy explains how we collect, use, store, share and protect personal information when you visit our website, contact us, enquire about our services, become a client or whose information we process as part of our lead-generation and marketing services.

1. Who we are

The organisation responsible for the personal information described in this policy is:

IGP GROUP LTD

Trading as: iGP

Company registration number: 14887489

Registered office: Office 2133, 60 Tottenham Court Road, London, England, W1T 2EW

Website: https://igp-group.io

Email: enquiries@igp-group.io

For privacy enquiries, contact us using the email address above.

2. The information we collect

Depending on the nature of our relationship with you, we may collect and process the following information:

Business contact information

• Names and job titles.
• Business email addresses.
• Business telephone numbers, where relevant to a particular lead or client service.
• Company names and business addresses.
• Professional roles and areas of responsibility.

Enquiry and client information

• Information submitted through website forms.
• Details about your business and marketing requirements.
• Communications and correspondence.
• Service preferences and campaign requirements.
• Contractual, billing and account information.

Prospect and lead information

As part of our lead-generation services, we may process information about individuals acting in a business capacity, including:

• Names and professional contact details.
• Employer and business information.
• Job titles and professional responsibilities.
• Business interests and relevant enquiry details.
• Marketing preferences, consent records and communication history.
• Qualification information supplied by the individual or collected as part of an agreed campaign.

We only intend to collect information that is relevant and reasonably necessary for the applicable business or marketing purpose.

Technical website information

Our website may process limited technical information necessary to deliver and secure the website, such as server logs, device and browser information and security-related records. We do not currently use website analytics or advertising tracking tools.

3. Where information comes from

We obtain information through several channels.

Information provided directly

This includes information submitted by individuals through our website, email correspondence, enquiries, business discussions and campaign participation.

Information provided by clients

A client may provide prospect or customer information to iGP for the purpose of delivering agreed marketing, lead-generation or campaign management services.

Clients are responsible for ensuring that they have an appropriate legal basis and any required permissions to provide that information to us.

Information sourced by iGP

We may identify relevant business prospects using lawful sources, which may include:

• Publicly available business websites.
• Professional directories.
• Public business records.
• Relevant third-party business data providers.
• Enquiries and responses to marketing campaigns.
• Other legitimate business information sources.

The fact that information is publicly available does not automatically mean it can be used for any marketing purpose. We assess the source, intended use and applicable legal requirements.

Where we collect personal information from sources other than the individual, we will provide the required privacy information within the applicable legal timeframe.

4. How we use personal information

We may use personal information to:

• Identify and qualify relevant business prospects.
• Generate and supply business leads to clients.
• Deliver agreed marketing and lead-generation campaigns.
• Manage enquiries and respond to requests.
• Provide information about iGP's services.
• Maintain client and business relationships.
• Manage campaign reporting and administration.
• Maintain records of marketing preferences and objections.
• Improve our services and business operations.
• Protect our website, systems and business.
• Comply with applicable legal and regulatory requirements.

We will not knowingly use personal information for purposes that are incompatible with the purpose for which it was collected without providing appropriate information and establishing a lawful basis.

5. Our role when processing lead information

Our role depends on the service and the circumstances.

Where iGP acts as a data controller

We act as a data controller when we determine the purposes and means of processing personal information ourselves. This may include identifying prospects for our own business purposes or sourcing and managing lead information where we determine how it is used.

As a controller, we are responsible for ensuring that the processing has an appropriate lawful basis, is fair and transparent, and respects individual rights.

Where iGP acts as a data processor

We may act as a data processor when a client provides personal information and instructs us to process it on their behalf.

In those circumstances, we process the information in accordance with the client's documented instructions and an appropriate data processing agreement.

Where information is shared with clients

Where we supply prospect information to a client, the parties' respective responsibilities will depend on the actual arrangement and the decisions each party makes about the information.

Where appropriate, we will put suitable data-sharing or processing arrangements in place.

Clients receiving lead information are responsible for using it in accordance with applicable data protection and electronic marketing laws.

6. Our lawful bases for processing

We rely on the lawful basis appropriate to each processing activity.

These may include:

• Legitimate interests: For appropriate B2B prospect research, business relationship management, lead qualification and certain marketing activities, where our interests are not overridden by the individual's rights and interests.
• Consent: Where an individual has given valid permission for a particular activity and consent is legally required or is the basis we choose to rely on.
• Contract: Where processing is necessary to enter into or perform a contract.
• Legal obligation: Where processing is necessary to comply with legal requirements.

Where we rely on legitimate interests, we consider the purpose, necessity and impact of the processing and take account of individuals' reasonable expectations and rights.

We do not assume that publicly available information can automatically be used for marketing.

7. Sharing personal information with clients and third parties

As part of our business, we may share relevant prospect information with clients who have engaged us to provide lead-generation or marketing services.

Depending on the service, this may include names, professional contact details, company information, qualification details and relevant enquiry information.

We may also share information with service providers who support our operations, such as:

• Website hosting providers.
• Business administration and customer relationship management platforms.
• Email and communication service providers.
• Data storage and security providers.
• Professional advisers.
• Regulators or public authorities where legally required.

We do not sell personal information as an unrelated standalone activity. Where we supply lead information as part of a contracted lead-generation service, we do so subject to the applicable data protection requirements and the agreed purpose.

8. Direct marketing and individual rights

Where we or our clients use personal information for direct marketing, the applicable UK data protection and electronic marketing requirements must be followed.

Individuals have the right to object to the processing of their personal information for direct marketing. If an individual objects, their information must no longer be processed for that purpose.

We maintain appropriate records of objections and suppression requests to help prevent unwanted future marketing.

Individuals can contact us at enquiries@igp-group.io to exercise their rights or raise a concern.

9. How long we retain information

We retain personal information only for as long as necessary for the purposes for which it was collected, taking into account:

• The nature of the information.
• The purpose for which it is used.
• Our relationship with the relevant client or individual.
• Applicable legal and regulatory obligations.
• Any relevant objections or suppression requirements.

Retention periods may differ between client records, prospect information, campaign records and legal or accounting records.

When information is no longer required, we will securely delete it, anonymise it or otherwise dispose of it appropriately.

10. International transfers

Where our service providers or business operations involve transferring personal information outside the United Kingdom, we will use an appropriate transfer mechanism or safeguard where required by law.

11. Security

We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.

No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

12. Your rights

Depending on the circumstances, individuals may have the right to:

• Request access to their personal information.
• Request correction of inaccurate information.
• Request erasure of personal information.
• Request restriction of processing.
• Object to processing, including direct marketing.
• Request data portability where applicable.
• Withdraw consent where processing is based on consent.

To exercise these rights, email enquiries@igp-group.io.

You also have the right to complain to the Information Commissioner's Office:

https://ico.org.uk

13. Third-party websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and recommend that you read their privacy policies.

14. Changes to this policy

We may update this Privacy Policy to reflect changes in our services, data processing activities or legal requirements. The latest version will be published on this page.

15. Contact

For questions about this policy or our handling of personal information:

IGP GROUP LTD trading as iGP

Email: enquiries@igp-group.io

Website: https://igp-group.io